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A relationship built over decades.

With over two decades in primary healthcare and experience across five different medical centres, Lana has seen her fair share of suppliers come and go. But one thing has remained the same:

“I’ve been with YesMed for 13 years and across every clinic I’ve worked in, I’ve always stuck with them.”

Currently Practice Manager at SouthPoint Family Doctors in South Auckland, Lana’s loyalty isn’t about habit—it’s about performance. “They’re fast, efficient, friendly—and nothing is ever a problem. If they don’t stock what I need, they’ll try to source it and get it to me quickly.” Her team’s trust in YesMed goes deeper than delivery speed. When she needed to streamline inventory, Lauren from YesMed took the initiative.

“She tracked our ordering over 6–12 months and built us a custom spreadsheet showing what our minimum and maximum stock levels should be. That made it easy for our nurses to know exactly what to order and when.”

Saving nursing time, every day: RAPPID Ordering

One standout feature for Lana’s team has been the YesMed RAPPID Ordering tablet—a portable, pre-loaded ordering system built specifically for clinic workflows.

“Our nurses use the YesMed RAPPID ordering tablet. The favourites list makes it so much faster and means they can spend less time ordering and more time with patients.”

Instead of logging into a system or filling out forms, Lana’s team simply scans barcodes or selects from a pre-set favourites list to instantly build and submit orders. “It’s seamless. The tablet lives in the treatment room, so the nurses don’t have to stop what they’re doing or go looking for stock codes—it’s all right there. It’s quicker, and it reduces mistakes.” And even though Lana isn’t the one placing orders anymore, she stays in the loop:

“It’s made the whole process more visible and more consistent across the team.”
Staff working in one of SouthPoint’s new consult rooms.
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Staff working in one of SouthPoint’s new consult rooms.
Rappid Shelving in use at SouthPoint’s Storeroom lets nurses easily see available stock.
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Rappid Shelving in use at SouthPoint’s Storeroom lets nurses easily see available stock.
Medical Supplies in Use
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Medical Supplies in Use

More Than Just a Supplier

Whether it’s training, support, or just someone to call, the YesMed team stays involved. “I said we needed some extra training on dressings—Lauren organised a specific trainer to come in and do a show-and-tell session with the team. That was really great.”

And when things get tight?

“Lauren once sourced stock from another clinic because it would arrive faster than from the warehouse. That’s the kind of support that matters.”

After 13 years, across multiple teams and clinics, Lana’s verdict is simple:

“YesMed is like no other.”​

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